Frequently Asked Questions

Fine Fragrances on Kromboom • 117 Kromboom Rd, Crawford, Cape Town

Are your fragrances original designer brands?
Legal Notice & Disclosure: Fine Fragrances on Kromboom competes with designer brands but is not affiliated with, endorsed by, or associated with any of the trademarked names mentioned on this site. Our fragrances are original creations designed to evoke similar olfactory experiences. Any reference to designer names is strictly for comparative purposes to help customers understand the scent profile.

Every bottle is a unique Fine Fragrances on Kromboom creation. We use the term "A Tribute to" to help you identify which luxury scent profiles we have masterfully recreated using our own premium formulas.

Can I visit the physical store to test scents?

By Appointment Only. Shop visits are by WhatsApp appointment only (+27 72 436 1404), at 117 Kromboom Rd, Crawford, Cape Town. There are no walk-ins.

We offer exclusive, 15-minute private scent consultations. Please contact us via WhatsApp at +27 72 436 1404 to book your slot before visiting our Kromboom Road location.

What does “A Tribute to” actually mean?

It means we have crafted a high-quality alternative that mirrors the notes and character of famous luxury scents. Our perfumes are formulated using a specialized perfume base blended with premium fragrance oils. You get a nearly identical scent experience and exceptional longevity for a fraction of the designer price.

Where do you source your oils?

We work with leading independent manufacturers to source premium-grade fragrance oils. These are then expertly blended with our specialized perfume base right here in South Africa to ensure the highest quality for our local climate.

How much is delivery, and how long does it take?

Delivery is a flat R100 to anywhere in South Africa and free on orders of R700 or more. You can also collect for free from our store at 117 Kromboom Rd, Crawford, Cape Town, by appointment. WhatsApp us on +27 72 436 1404 to book a time.

Orders are usually dispatched within 1–3 business days. Courier delivery then takes 3–7 business days, depending on where you are in South Africa. You'll receive a tracking number by email once your order ships.

What is your return policy?

You can return unopened, unused products in their original packaging, with all seals intact, within 14 days of receiving your order, for a refund to your original payment method. We don't offer direct exchanges: simply return the original item and place a new order for the scent you'd prefer. If an item arrives damaged or incorrect, please contact us within 48 hours with photos. See our Refund Policy for full details.

What payment methods do you accept?

We accept card payments only.

Last updated: October 2026 • Fine Fragrances on Kromboom (Pty) Ltd
All rights reserved. "A Tribute to" refers to our original scent interpretations.