FAQ

Frequently Asked Questions

Fine Fragrances on Kromboom • 117 Kromboom Rd, Crawford, Cape Town

Are your fragrances original designer brands?

Legal Notice & Disclosure: Fine Fragrances on Kromboom competes with designer brands but is not affiliated with, endorsed by, or associated with any of the trademarked names mentioned on this site. Our fragrances are original creations designed to evoke similar olfactory experiences. Any reference to designer names is strictly for comparative purposes to help customers understand the scent profile.

Every bottle is a unique Fine Fragrances on Kromboom creation. We use the term "A Tribute to" to help you identify which luxury scent profiles we have masterfully recreated using our own premium formulas.

Can I visit the physical store to test scents?

By Appointment Only. To maintain our focus on providing a premium online shopping experience and fast nationwide delivery, walk-ins are permitted by appointment only.

We offer exclusive, 15-minute private scent consultations. Please contact us via WhatsApp at +27 72 436 1404 to book your slot before visiting our Kromboom Road location.

What does “A Tribute to” actually mean?

It means we have crafted a high-quality alternative that mirrors the notes and character of famous luxury scents. Our perfumes are formulated using a specialized perfume base blended with premium fragrance oils. You get a nearly identical scent experience and exceptional longevity for a fraction of the designer price.

Where do you source your oils?

We work with leading independent manufacturers to source premium-grade fragrance oils. These are then expertly blended with our specialized perfume base right here in South Africa to ensure the highest quality for our local climate.

How long does delivery take?

Orders placed before 2pm are usually dispatched the same day. Local Cape Town delivery typically arrives in 1–2 business days. Nationwide shipping (JHB, DBN, PTA, etc.) takes 2–4 business days.

What is your return policy?

We offer a 7-day return policy for a full refund or exchange, provided the bottle is unopened, unused, and in its original packaging. Customer satisfaction is our priority—if the match isn't right, we will help you find one that is.